外籍人士在琼生活的“百科全书”——《外籍人士在琼服务手册》发布 A Guide to Hainan for Expats:The Ultimate Guide to Hainan Life

随着海南对外开放、入境免签政策的不断推进，越来越多的外籍人士来到海南工作、旅游、学习和生活，如何办理绑定银行卡、哪些手机软件需要下载、怎样使用手机支付……这些问题往往使外籍人士入境后感到一头雾水。

In recent years, Hainan has continued opening itself up to an unprecedented degree, with its visa-free entry policy making it easier for foreign travelers to visit Hainan and various policies attracting expats here to work, live, and study. Yet, for newcomers, getting their heads around linking their bank cards to WeChat Pay or Alipay, which apps to download, and how to pay for things can often be a challenge.

为了从政策解读及衣、食、住、行等各方面为外籍人士在海南生活提供便利服务，3月24日，由海南省外事办公室编制的《外籍人士在琼服务手册》正式发布。作为海南首次面向外国人编写的服务指南， 《外籍人士在琼服务手册》以清晰、便捷、可视化的方式提供在琼外籍人士工作、生活、创业所需的实用性信息和服务资讯。

Not to worry, the Guide to Hainan for Expats released on March 24 has got you covered. This colorfully illustrated guide, produced by the Foreign Affairs Office of Hainan Province (Hainan FAO), explains in plain English various aspects of traveling, living, working, studying, and doing business in Hainan for the first time ever, providing useful information and step-by-step instructions for a range of services.

手册有什么内容？

What’s in the Guide?

手册共分为四个部分，“海南概览About Hainan”介绍了海南名称、人口、特色等。

The guide is pided into four ps. The first p, “About Hainan”, provides a brief overview of Hainan, introducing its various names, statistics, and highlights.

“来到海南Staying in Hainan”包括入境后政务手续、常用应用程序、支付方式、通讯、租房、教育、医疗、求助热线、天气、法定假日等重要信息。

The second p, Staying in Hainan, covers everything from what to do after arriving in Hainan, useful apps, payment options, getting connected, housing, and education to medical care, emergency services, climate and temperature, and public holidays and traditional festivals.

“探索海南 Explore Hainan”推荐了文化参观、旅游信息、购物、美食、重要活动与比赛等。

The third p, Explore Hainan, provides information on cultural venues, where to find in-depth travel info, where to shop, what to eat, and major events and competitions that Hainan hosts.

“本地服务 Local Services”包含了海南自由贸易港一站式政策查询解读平台、创业、入境免签政策、人才认定标准及相关政策、领事协助等内容。 The final p of the guide, Local Services, tells you where to look up local news, learn about Hainan’s latest policies, how to start a business, and provides information on other policies that apply for foreign nationals and useful contact information.

此外，手册还内附了40余张应用程序、商超所对应的插图，内置了35个二维码，延伸在琼生活、旅游的服务信息和指南。

In addition,QR codes throughout the main guide link to 35 in-depth articles and how-to guides, such as a list of duty-free shops in Hainan and applying for a Chinese driver’s license, while more than 40 apps and vendors are mentioned.

怎样获得手册？

Where do I get a copy?

电子版手册可在海南外事公众号、海南国际传播网(www.hicn.cn)、hiHainan公众号、海南国际传播中心海外社交平台矩阵（脸书、推特等）等平台查看。

The electronic version of the guide has been launched and can be viewed on a number of platforms, including the Hainan FAO WeChat public account (海南外事),the HICN website (www.hicn.cn), hiHainan WeChat public account, and HIMC’s various overseas social media accounts (Facebook, X, etc).

值得一提的是，纸版手册还将向出入境管理服务大厅、机场、码头、酒店等外籍人士聚集区域集中投放，并将面向博鳌亚洲论坛2024年年会嘉宾发放，供来琼参会的外籍嘉宾便捷地查询相关服务资讯。

Hard copies of the guide will be available at various locations, such as Entry-Exit Administration service centers, airports, ferry terminals, and hotels throughout the province. They will also be handed out to attendees of the BFA 2024 annual conference to enable them to make the most of their time in Hainan.

海南省外事办公室有关负责人表示，《外籍人士在琼服务手册》的发布是海南提升国际化服务水平的重要举措，是外籍人士通行海南的一本“百科全书”，也是海南首本外籍人士工作生活服务指南，将成为展示海南风采、传播中国声音、吸引外国人才的一张亮丽名片。

According to the Hainan FAO, launching the Guide to Hainan for Expats is an important step in improving Hainan’s international service level. The guide is intended to serve as a detailed “encyclopedia” for foreign nationals visiting and living in Hainan and showcase the island province’s openness and charm, spread China’s voice, and draw even more foreign talent to Hainan.

扫描二维码下载电子版手册：

Scan this QR code to view the Guide to Hainan for Expat